What Will You Learn?
Learn how to use Salesforce AI to transform your business. This course is designed for business professionals and employees of companies who want to learn more about Salesforce AI, even if they have no prior experience with AI.
About This Course
Provider: Udemy
Format: Online
Duration: 39 minutes to complete [Approx.]
Target Audience: Beginner
Learning Objectives: By the end of this course you will learn how to empower the Salesforce platform with your own custom AI models using the Einstein Platform Services API.
Course Prerequisites: NA
Assessment and Certification: NA
Instructor: Richard Aragon
Key Topics: An Overview of Salesforce Einstein, How to Utilize Salesforce AI for Sales and Marketing, How to Utilize Salesforce AI for Customer Service, Features of Salesforce AI, Using Your Own AI Model With Salesforce.
Topic Covered:
- What is Salesforce AI and how does it work?
- The different AI features that are available in Salesforce
- How to use Einstein Lead Scoring to identify your most qualified leads
- How to use Einstein Opportunity Scoring to prioritize your sales opportunities
- How to use Einstein Account Matching to keep your data clean and accurate
- How to use Einstein Prediction Builder to create your own custom machine-learning models
- How to use the Einstein Platform Services API to deploy your own AI models to Salesforce and call them from Salesforce
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