Speak English Professionally: In Person, Online & On the Phone

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What Will You Learn?

You will learn how to identify and make a strong personal introduction. You will develop and demonstrate the speaking skills for group discussions: how to agree or disagree, how to clarify, restate and summarize. You will review and practice how to give information and respond to requests on the phone. You will study and role play effective interviewing. You will  prepare and give a sales “pitch”, introducing a product or service. Throughout the course, you will adjust how you speak English and you will become more fluent and accurate when you speak. You will demonstrate  culturally appropriate body language and tone. As you work through the course, you will complete self- and peer-evaluations.

About This Course

Provider: Coursera
Format: Online
Duration: 16 hours to complete [Approx]
Target Audience: Beginners
Learning Objectives: By the end of this course you'll be able to improve your pronunciation and fluency, Increase your English vocabulary, Demonstrate the best body language.
Course Prerequisites: NA
Assessment and Certification: NA 
Instructor: Georgia Institute of Technology
Key Topics: Communication, Presentation, Public Speaking, Stress
Topic Covered: 
  1. - Introduction to Course
  2. - Small Talk & Conversational Vocabulary
  3. - Key Pronunciation: Stress & Intonation
  4. - The Elevator Speech
  5. - Basics of Meeting Online
  6. - Group Discussion Language
  7. - Video Conference Role Play
  8. - Let's Learn Telephone Language
  9. - Key Pronunciation - Can/Can't & Numbers
  10. - Phone Role Play
  11. - First Impressions: Body Language
  12. - Key Pronunciation: -ed & -s Endings
  13. - Interview Role Play
  14. - Organizing Your Pitch: 3 Tells
  15. - More about Stress & Intonation

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